Please be considerate, as we only have one phone line

As we get complaints from those who are trying to find our store (we're in the country) but keep getting a busy signal, please assist us by using e-mail to contact us, except for the following:

If you are one of our dealers, or if you purchased your kart directly from us:

Call us at 972-299-9995 with any questions whatsoever  -- we'll be glad to help, as any good distributor/dealer should.  Please identify yourself as a kart customer so we may look-up your kart's history in the computer and provide you with superb service.  You may also contact us via e-mail, which is often answered even when we're closed.

If you are in the Waxahachie (Dallas) area and will be coming into our store to purchase or look at a go-kart, utility vehicle, or parts, and need more information:

Call us at 972-299-9995 and we'll be delighted to answer your questions.  If you need directions, you may download a map and instructions from our Driving Directions page.  If you need further instructions, call us.

If you are trying to find our store and you are lost:

Call us at 972-299-9995 and we'll give you directions.

We'd like to help, but ...

If you are seeking technical advice on a kart purchased from another dealer:

Call your selling dealer -- they will be familiar with the kart, and will probably record the history of your kart (as we do for our customers).  In short, they will be able to provide you with better service than we can.

If you are seeking technical advice on a kart purchased from an individual:

Contact us via e-mail with basic questions, and we'll do our best to assist you as time permits.

If you are need parts assistance:

Look at the diagrams in your owner's manual or on our parts page to find the part number.  If you still have questions, please e-mail us and we'll be glad to assist.  Parts are easily ordered online at our online store at www.mykartparts.com.

If you have a question about a parts order:

If it's for delivery information, you should have received an e-mail with a tracking number.  If you need additional or different information, please e-mail us, and include a phone number so we may follow up with you if your questions cannot easily be answered by e-mail.